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Title

Business Employment Services Representative 

EOE StatementWe are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
 
Description

Job Title: Business Employment Services Representative

Employment Status: Full-Time

Job Summary: Under general supervision, uses specialized knowledge of placement and job development techniques, along with skills obtained through experience and/or formal training to develop work sites and match program participants to those sites.

Essential Duties and Responsibilities:

  • Develop and maintain relationships with existing and potential employers
  • Recruit  new employers each month
  • Conduct employer visits daily/weekly to market program services and recruit new job openings. Maintain employer file and documentation regarding the employer and current and past job openings
  • Develop job opportunities for special need program participants as well as community service opportunities for other components of the program.
  • Assist program participants to develop effective job seeking skills, including completing applications, writing resumes, practicing job interviewing techniques and other related skills.
  • Refer program participants to potential employers and solicit feedback on status
  • Assist with employer screening process when requested.
  • Direct transportation of program participants to employers.
  • Provide employers with information and other perspectives on employment practices, wage scales, tax incentive programs, and government funded training options
  • Organize job fairs.
  • Provide translation services as needed.
  • Provide cultural awareness education to employers who hire immigrants. Assist employers in resolving conflicts and/or tensions as needed.
  • Address program participant or staff concerns and complaints.
  • Operates standard office equipment and uses required software applications.
  • Performs other duties and responsibilities as assigned.
 
Position Requirements

Knowledge, Skills, and Abilities:

Knowledge of:

  • Advanced concepts, principles and practices of effective employment and training techniques.
  • Intermediate concepts, principles and practices of labor market demands and labor laws.

Skill in:

  • Operating standard office equipment and using required software applications, including Microsoft Office.

Ability to:

  • Analyze job opportunities to program participant knowledge, skills and abilities to ensure meet minimum qualifications.
  • Partner with other functional areas to accomplish objectives.
  • Facilitate meetings, ensuring that all viewpoints, ideas and problems are addressed.
  • Incite enthusiasm and influence, motivate and persuade others to achieve desired outcomes.
  • Interpret and apply policies and identify and recommend changes as appropriate.
  • Organize, manage and track multiple detailed tasks and assignments with frequently changing priorities in a fast-paced work environment.
  • Communicate effectively, both orally and in writing.
  • Work independently as well as collaboratively within a team environment.
  • Handle stressful situations and provide a high level of customer service in a calm and professional manner.
  • Establish and maintain effective working relationships.

Educational/Previous Experience Requirements:

  • Minimum Degree Required:
  • Associate’s Degree, Bachelor’s Degree preferred.
  • Required Disciplines:
    • Education, Training and Development, or a related field

~and~

  • At least 2 years’ experience in Education, Training and Development working with adult learners, or a Mental Health setting (based on assigned functional area) preferable in a non-profit setting. Any equivalent combination of experience, education, and/or training approved by Human Resources.

Licenses/Certifications:

  • Licenses/Certifications Required at Date of Hire:
    • none

Working Conditions:

Hours:   Normal business hours.  Some additional hours may be required.

Travel required: local travel

Working Environment:      Climate controlled office environment during normal business hours.

 
Full-Time/Part-Time Full-Time  
Number of Openings 1  
Location Employment and Human Services Center  
About the Organization ACCESS is dedicated to empowering and enabling individuals, families, and communities to lead informed, productive, culturally sensitive and fulfilling lives.

ACCESS has been serving the community for more than 40 years. Started by a group of volunteers in 1971 out of a storefront in Dearborn's impoverished south end, ACCESS was created to assist the Arab immigrant population adapt to life in the United States.

Today, ACCESS is the largest Arab American human services nonprofit in the United States. With eight locations and more than 100 programs serving metro Detroit, ACCESS offers a wide range of services to a diverse population.

ACCESS continues to honor its Arab American heritage while serving as a nonprofit model of excellence - an organization dedicated to community-building, focused on service to those in need, an advocate for cultural and social entrepreneurship, and the values of community service, health, education and philanthropy.
 

This position is currently not accepting applications.

To search for an open position, please go to http://AccessCommunity.appone.com



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