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Title

Systems Analyst 
About the Organization WE ARE CANADA'S LARGEST AND MOST DIVERSIFIED HEALTH, SAFETY AND ENVIRONMENTAL SERVICE COMPANY. Our footprint spans from British Columbia to Newfoundland with 19 locations strategically placed to best service our clients in every aspect of safety they need. HSE Integrated has more than 700 employees, comprising one of the largest teams of industrial safety experts and inventories of rental equipment in North America.  
Category IT  
Location Calgary  
Open Date 4/21/2016  
Req Number IT -16-00003  
Description

The Systems Administrator is responsible for overall maintenance, backup, health, and security of HSE Integrated’s IT ecosystem. The Systems Administrator identifies weaknesses or shortcomings of existing systems, and researches/suggests new solutions to other members of the IT Team. This position also provides backup and Tier II/III support for HSE’s technical support specialists, helping to resolve issues and assisting end-users day to day issues. The ideal candidate for this position will be a multi-skilled systems administrator, with a wide variety of experience in a wide range of systems and technologies.

 

General Duties:

  • Administer, monitoring, and troubleshoot a variety of corporate IT systems, ranging from desktops, servers, networking, storage, and mobile devices
  • Identify issues with existing systems; research and recommend solutions and alternatives
  • Adhere to common IT methodologies and standards (eg. ITIL)
  • Plan and implement various small and large IT projects (upgrades, migrations, new systems)
  • Maintain accurate and up to date system documentation and inventory of corporate systems
  • Provide after-hours emergency infrastructure support and after-hours maintenance as needed
  • Provide hands-on or telephone support directly to end users regarding all network application and usability problems that may arise
  • Provide Tier I support if technical support staff are busy or unavailable
  • Provide Tier II and III support to technical support staff
  • Work closely with other members of the IT team, providing support and making recommendations to improve systems and processes.
  • Work closely with corporate staff and users, helping to resolve day to day issues, training on corporate systems and technologies, and translating staff needs into technical requirements
  • Keep accurate inventory and records
  • Minimal Travel (5%)
 
Position Requirements

Technical Skills:

The ideal candidate will have junior/intermediate-level technical knowledge in the following areas:

  • Common Microsoft enterprise technologies, such as Active Directory, Group Policy, Exchange 2010+, Lync, etc.
  • Enterprise networking; knowledge of common protocols and technologies such as STP, OSPF, VPNs, VLANs. Familiarity with Cisco IOS and/or Palo Alto Networks would be considered an asset
  • Remote Desktop and related VDI-based technologies, such as Microsoft RDP and Citrix
  • Enterprise Storage and related technologies such as iSCSI, NFS, Tiering, and deduplication. Exposure to Dell EqualLogic storage would be considered an asset
  • Common Virtualization technologies and concepts, specifically VMware vSphere.
  • Enterprise Mobility technologies and strategies, specifically the Apple iOS platform
  • Operating system deployment and related technologies such as MDT, PXE, etc.
  • Corporate Backup Software and related technologies
  • Automation technologies, including PowerShell and other scripting languages

 

Qualifications:

  • Minimum 3 years industry experience in a Systems Administration role within a Microsoft-centric IT environment
  • Current and relevant industry certifications (MCITP, MCSE, VCP, CCNA, etc.)
  • Minimum 2 years of Group Policy Management
  • Minimum 2 years of experience managing a VMware environment
  • Minimum 2 years MS Exchange Experience
  • In-depth knowledge of security concepts and industry best practices
  • Strong analytical problem solving skills
  • Excellent communication and interpersonal skills with a customer service orientation
  • Ability to work with a geographically distributed and diverse user base.
  • Project Management skills
  • Networking knowledge
  • SAN Experience an asset
  • Dell Server experience an asset
 
Full-Time/Part-Time Full-Time  
Shift -not applicable-  
 
Division DXP | HSE Integrated Ltd.  

This position is currently not accepting applications.

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