The Technical Support Analyst is responsible for delivering superior technical service to a growing organization. Technical support includes providing desktop support (hardware and software) to users in both the office and remote locations. Responsibilities include answering and logging customer’s calls, investigating, tracking and resolving problems, project management, and continuous process improvement. The position will be responsible for a variety of technology infrastructure support tasks and support key projects. Position will provide customer service that exceeds customer’s expectations.
PRIMARY JOB DUTIES
KNOWLEDGE AND SKILL REQUIREMENTS
Equal Opportunity/Affirmative Action Employer Minorities/Females/Protected Veterans/Persons with Disabilities
Applicants and employees are protected from discrimination under Federal law. For more information, please see EEO is the Law.
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