As a member of the Information Technology team, the Desktop Support Specialist I will provide prompt and accurate technical support for all desktop PCs, printers, VOIP phones, and other devices. This person will provide the first line of customer support; they will be required to monitor and maintain any firmware, software, and security patches that may be required and related to day-to-day operations of the user-base.
A successful candidate for this position must be well-organized and demonstrate a strong capacity for following up to ensure the completion of tasks. They must have already shown a strong aptitude for written and verbal communication including the ability to interact with staff at all levels, and possess excellent customer service skills.
The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all duties, responsibilities, and skills.
Education and Experience
Additional Requirements (If Applicable)
This position is currently accepting applications.