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Retail Clerk 

Category Operations  


  • Obtains or prepares food and drink items requested by customers; bags, wraps or packages items; accepts payments.



  1. Greets customers in polite and friendly manner.
  2. Obtains items requested and packages if required.
  3. Serves cold drinks using drink dispensing machine.  Serves coffee or tea from coffee making machine.  Presses lids onto cups and makes secure.
  4. May prepare soup, sandwiches or salads as necessary.
  5. Totals customer’s bill on cash/sales register receives payment and makes change, count change back to customer.
  6. Stocks shelves, counter, tables, cabinets, refrigerator and machines.
  7. Finishes donuts with various fillings and toppings to meet customer demand.  Stocks shelves with finished product.
  8. Makes coffee and heats water for tea.
  9. Cleans tables, counters, and racks, show cases with brushes, towels and sanitary solutions.
  10. Removes and records amount of cash in register as designated time periods.
  11. Monitors usage of cups, bags, plates, utensils, napkins, coffee, soup, lunch meat etc.  May place order with supervisor.
  12. Answers telephone and forwards call or takes message.
  13. May take customer orders and fill orders.
  14. May “tray up” donuts on trays or baskets.
  15. Reports any customer complaint or suggestion to retail sales Manager.
  16. Wears company issued hat, apron, and name tag.
  17. May box or bag day old donuts for sale or return to bakery.
  18. Operates dishwasher to ensure all mugs and silverware are clean and sanitized.
  19. Perform any and all other duties that may be assigned by Retail Sales Manager.
  20. This job description reflects the principal functions of the job for the purpose of job evaluation.  It should not be construed as a detailed description of all work requirements of the job.  Any work assigned is to be accepted as responsibility even though the assigned task may be outside the scope of normal / regular duties.


Position Requirements  
Full-Time/Part-Time Full-Time  
Shift -not applicable-  
Position Retail Clerk  
Exempt/Non-Exempt Non-Exempt  
Location Maple Donuts York  
About the Organization Maple Donuts started in 1946 in York, PA. Sales through different distribution channels takes Maple Donuts Inc. all throughout the United States, making the company one of the largest independent producers of donuts in the country. Our varied customer base includes: grocery chains, in-store bakeries, vending companies, caterers, schools, dairies and several types of institutions, with private label as our specialty.

Our Lake City location opened in 2002, more than doubling the capacity of the company. The growth of Maple Donuts Inc. can be attributed to the emphasis placed on maintaining high standards of product quality, of excellent customer relationships, of superior job performance and the unwillingness to compromise these standards.

This position is currently accepting applications.

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