Title Application Engineer  About the Organization Founded in 1989, Thorlabs seeks to accelerate the forward movement of scientific discovery and advancement! As a vertically integrated manufacturer of photonics components, instruments, and systems, our vast product portfolio includes over 20,000 items, ranging from optics and optomechanical positioning components to imaging systems, many of which are customer inspired. Photonics is the foremost technology driving innovation in science and engineering. As the number of technological innovations has grown, Thorlabs has extended its core competencies in an effort to play an ever increasing role serving the Photonics Industry at the research end, as well as the industrial, life science, medical, and defense segments. Headquartered in Newton, NJ, Thorlabs has grown to approximately 2300 employees with manufacturing and sales offices in the United States, Canada, United Kingdom, Germany, France, Sweden, Japan, China, and Brazil. As light-based technologies push into new markets, Thorlabs plans to enter early with the products and services required to ensure the ultimate success of our customers.   Category Sales and Technical Services   Location Corporate Headquarters - Newton, New Jersey   Full-Time/Part-Time Full-Time   Description Purpose of the Position:   Responsible for providing technical support by solving problems, trouble shooting and working with customers to guide them to the best possible product solutions for their applications and experiments. To be able to provide this level of support you will get to work with several other application and design engineers that have years of experience covering: optics, lasers, polarization, fiber, opto-mechanics, spectroscopy, OCT, thin film coating and more. Between onsite lab opportunities and peer review you will be exposed to every facet of the photonics industry. Tech Support (Application Engineering) is a great training ground for putting your Optics or Physics knowledge to work. The position is primarily at our headquarters in Newton, NJ but there may also be opportunities to travel to tradeshows, other Thorlabs manufacturing facilities (foreign and domestic), and training events on and offsite.   Essential Job Functions include the following, but are not limited to:   Provide technical support via phone, web chat & e-mail to customers worldwide. Demonstrate expert knowledge and problem solving abilities in providing technical support to customers who purchase our extensive product portfolio. Interface with multiple support teams around the world. Reproduce set ups and create technical solutions in the lab. Develop and provide customized solutions, assist in the design of custom products. Become skilled in the use of test equipment to help influence the design of next generation photonics products. Support Marketing and Sales activities by attending Tradeshows and Customer visits. Participate in managing the development of Thorlabs by being part of an interactive development forum. Develop Marketing Materials like test data, white papers, or video for use on our website or through another distribution channel Train new team members by passing on your unique skills to the growing group of Thorlabs Application Engineers.   In addition to the essential functions and duties listed above, all positions are also responsible for:  Meeting company standards pertaining to quantity and quality of work performed on an ongoing basis and performing all work-related tasks in a manner that is in compliance with all Company policies and procedures.  Adhering to Company policies, procedures, and directives regarding standards of workplace behavior in completing job duties and assignments.   The Company retains the right to change or assign other duties to this position.   About Thorlabs: Thorlabs is an exciting and vibrant work environment.  We are in a new 125,000 sq/ft building located in northwest NJ.  There is easy access to outdoor opportunities that include hiking, biking, water sports and many other team sport activities.  We are also less than an hour away from NYC and the cultural opportunities that are located there.  It is an easy environment that has a large number of cultural and personal development opportunities.  Northwest NJ has a lower cost of living when compared to other NJ and metro NY areas.     Physical Activities: No physical demands required to perform duties.   Qualifications Experience: Mininum 2 years experience in a similar position preferred     Education: Bachelor’s degree in Optics, Physics or a related engineering field or equivalent work experience     Specialized Knowledge and Skills: Ability to read, write and interpret documents such as procedure manuals, routine reports and correspondence. Ability to speak effectively before groups of customers Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Knowledge of Photonics Laser Industry and Laser Technology.     The position is a 40hr/ week position. The team starts at staggered times to cover our 8am-8pm hours of operation.  Other: NA Organizational Relationships Direct Reports: None.   Thorlabs values its diverse environment and is proud to be an Equal Employment Opportunity/Affirmative Action employer. All qualified individuals will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age or veteran status. Job descriptions are not intended as and do not create employment contracts. The organization maintains its status as an at-will employer. Employees can be terminated for any reason not prohibited by law.   EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.   This position is currently not accepting applications. To search for an open position, please go to http://thorlabs.appone.com WE ALSO RECOMMEND Other Jobs Within Same Category -- None found -- Other Jobs Within 60 Miles -- None found --

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