Email Opening
Title

Customer Service - Payroll Specialist - Seattle*** 

EOE StatementWe are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
 
Description

Responsible for all aspects of quality client service. Contacts and assists clients with payroll input; verifies totals and resolves client issues.

  • Maintains base of payroll clients on products for assigned clients in order to meet client payroll, Human Resource, and employee benefit service needs.
  • Contacts clients daily according to set schedules in order to obtain payroll data, including salary adjustments, special payments, tax allocations, and employee deductions or adjustments.
  • Keys all payroll-related data necessary to process and meet appointment schedules.
  • Provides quality client service to maintain a high rate of client retention.
  • Maintains knowledge of the payroll processing system and changes in wage and tax laws to develop a trusted relationship with our clients. Corresponds with federal, state, and local tax agencies on behalf of clients to resolve problems.
  • Maintains client files to ensure efficient operation and improved client service.
  • Researches and resolves client and system problems to ensure accurate payroll reports and tax returns.
  • Establishes and maintains a positive working relationship with clients, agencies, and coworkers to promote a positive quality service image.
  • May participate in conducting branch training sessions to empower and develop employees.
  • Continues self-study modules to become a Senior Payroll Specialist.
 
Position Requirements
  • High school diploma
  • Minimum of 3 years office experience with a proven facility in data entry, customer service, and problem resolution required.
  • Capable of performing, understanding, and explaining to clients payroll and tax computations.
 
Category Customer Service/Operations  
Location WA, Renton, Seattle Sales Office  
Full-Time/Part-Time Full-Time  
Req Number CUS-15-02689  
Open Date 12/1/2015  
Hiring Manager(s) Arlene Miramon  

This position is currently not accepting applications.

To search for an open position, please go to http://AdvancePartners.appone.com


 


AppOne.comTM   copyrightŠ1999-2021 HR Services, Inc.
Click here for technical assistance.