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Title

Development Coordinator 

Reports to: temporary washington, dc fundraising development  
Exempt/Non-Exempt Non-Exempt  
Full-Time/Part-Time Full-Time  
Location Capital Area Food Bank - DC  
About the Organization It is an exciting time at the Capital Area Food Bank (CAFB) as we continue to undertake our mission of providing good, nutritious food today and food to enable brighter futures. On an annual basis CAFB distributes about 40 million meals worth of food through a network of hundreds of partners across the DMV. We know that creating long term solutions to food security requires more than meals. It requires education, training, and collaboration across the public, private and social service ecosystems. We are seeking people with strong ideas and a passion to come together to address the complex interrelated issues of food security, poverty, and equity. We are expanding in multiple ways: providing food for today and addressing the root causes of hunger by partnering with organizations that provide critical services like job training programs, health care and education. Food has the power to transform lives and move everyone forward. Find out how on our website at capitalareafoodbank.org. Let us discuss how food is at the center of everyone's healthy life!


 
Description

The Capital Area Food Bank is the largest hunger and nutrition non-profit in the Washington metro area. Working with a network of 500 partners, we provide food to 530,000 people each year – that’s 12% of this area’s population. We are also part of a community driving outreach, education and training to help those in need who aspire self-sufficiency. If you are ready to help uplift others by bringing awareness to the issues of hunger, then we are ready for you to join our team!

 

Your Mission:

Work with our dynamic fundraising team to develop and build relationships with our donors who provide revenue support for Capital Area Food Bank to fuel the mission and vision of the organization. Ensure that all details of our fundraising efforts, and other promotional endeavors, are carried out at the direction of the Annual Giving Manager. Work in coordination with the Sr. Manager of Individual Giving and Director of Individual and Online Giving to foster long-term donor engagement and investment.

 

 

 

 Donor Relations

  • Monitor and respond to concerns from donors using email, phone and snail mail
  • Package and send direct mail campaign collateral and donor requested items
  • Handle incoming calls to Individual Giving team and respond accordingly
  • Assist Annual Giving Manager with Faith-Based Support Initiative
  • Work with our Volunteer department to coordinate volunteer staffing for high-volume letter stuffing during Year-End donation period

 

Donor Stewardship

  • Make calls to donors and prospects at the direction of the Sr. Manager of Individual Giving to thank, schedule visits, and/or extend invitations to events or other food bank related activities
  • Work with Sr. Manager of Individual Giving to utilize DonorSearch propsecting tool and assemble information about Prospects & Current donors
  • At the direction of the Sr. Manager of Individual Giving research prospective donors – utilizing DonorSearch as well as other online and hard copy resources

 

Public Relations

  • Use social media savvy to drive support for special online and email campaigns
  • Work with our volunteers and capture photo and storytelling opportunities for use in direct mail, email, and online giving campaigns
  • Participate in grassroots efforts to market fundraising campaigns, including community outreach and distribution of informational materials

 

Event & Meeting Support

  • Engage donors and attendees when staffing special events like our Annual Blue Jeans Ball, Empty Bowls, Donor Recognition Celebration
  • Assist with design and preparation of materials used for direct mail, online and email fundraising campaigns
  • Assist with any customer service follow up after events
  • In conjunction with the Sr. Manager of Individual Giving and Marketing Manager, establish a post event follow-up strategy to engage new & existing donors related specifically to their campaigns and initiatives

 

Data Support

  • Process email opt outs
  • Update donor records with address changes, requests for no mail (DNM), contact changes, and changes in donor status as needed
  • Eliminate or merge duplicate donor records
  • Enter contact/prospect information into donor database with special tags provided by the Dir. of Individual and Online Giving
  • Collect, organize and enter new donor prospect contact info into Raiser’s Edge provided by the Dir. of Individual and Online Giving (includes strategically tagging each record to identify origin of initial Identification)
  • Scan and file Development documents retained for auditing, reference and tracking purposes
  • Serve as back-up to count, invoice, and bag direct mail items for weekly DMP pick up

 

Other Responsibilities

  • Attend team, department and all-staff meetings as instructed by Annual Giving Manager
  • Serve as back-up to sort and distribute incoming mail from USPS at Front Desk
  • Other customer service related duties as needed and designated by the Annual Giving Manager
  •  
 
Position Requirements

Minimum Requirements:

  • High School Diploma required, BA/BS preferred
  • 0-1  year of experience in an administrative or clerical support position (volunteer work included)
  • 1-2 years customer service experience (volunteer work included)

 

Other Skills/Abilities:

  • Some computer experience related to data entry, preferably with spreadsheets and donor or membership database management systems
  • Good verbal and written communication skills, in order to respond effectively and diplomatically with donors, volunteers, community leaders, general public, and coworkers.
  • Proven ability to work collaboratively and effectively with peers in an organization
  • Detail oriented, with strong multi-tasking, customer service, and interpersonal skills.
  • Ability and willingness to take direction, combined with ability to work independently and proactively with little or no supervision when appropriate

 

And like your other CAFB team members, you will:

  • Contribute at team meetings and CAFB-wide events
  • Give feedback (early and often!) and seek the same for yourself

 

We Bring to the Table:

  • A vibrant and energetic culture built around Trust, Excellence, Accountability, and Mission for a cause where you can make a tangible difference in our community
  • Awesome colleagues
  • Generous benefits that include health coverage from your first day of employment, 403(b), and an employer contribution to SEP-IRA
  • Upfront paid vacation giving you ample time to plan your fun
  • Major holidays off to spend with your family and friends
 
EOE Statement Capital Area Food Bank welcomes and supports a diverse and inclusive work environment. We are committed to equal employment opportunities (EEO) for all applicants seeking employment and for all our employees. CAFB makes employment decisions based on organizational needs, job requirements and individual qualifications without regard to race, color, religion, sex, national origin, age, disability, marital status, sexual orientation, personal appearance, military status, gender identity or expression, genetic information, political affiliation, educational status, unemployment status, place of residence or business, source of income, reproductive health decision making or any other characteristic protected by law. Additionally, harassment or discrimination based on these characteristics will not be tolerated at CAFB. To perform the essential functions of this position, reasonable accommodations are available to qualified individuals with disabilities.  

This position is currently not accepting applications.

To search for an open position, please go to http://CAPITALAREAFOODBANK.appone.com



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