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Title

Operations Engineer L3 (UNIX)  

Description

POSITION SUMMARY: BASIC FUNCTION

Leads /works as a team to implement, manage and design network hardware and software solution for LAN's and WAN's in a fault tolerant, scalable, secure network environment. Manage server systems hardware and software. Analyze systems to propose best practices for both internal and external customers.

 

ESSENTIAL DUTIES & RESPONSIBILITIES

  • Leads or Works with a team to implement and manage Unix, SAN/NAS, Monitoring & Backup solutions in an Enterprise Data Center Environment
  • Responsible to architecture and support Linux Operating Systems
  • Responsible to architecture and support Enterprise Monitoring solution
  • Proposes software and hardware projects (internal and external) in an ongoing effort to enhance our product suite and ensure reliability of systems either as a team member or individual contributor as the needs of the project dictate.
  • Provides technical support to other groups within the organization
  • Analyzes systems to propose Best Practices for both internal and external customers.
  • Creates process and procedure documents for all products and services offered.
  • Assists in mentoring team members on Operational policies, procedures and proper utilization.
  • Under the direction of the Operations Manager or Level III Engineer, this position may require participation in sales proposal preparation and presentations.
  • May take leadership role in the engineering and installation of new clients and upgrades of service to existing clients.

 

KNOWLEDGE, SKILLS & ABILITIES

  • Excellent written and verbal communications skills
  • Excellent customer service skills
  • Self directing or works with minimal supervision

 

EDUCATION & EXPERIENCE

  • Minimum 6-8 years of experience as a Unix Systems Administrator/Engineer in an Enterprise Environment
  • Experience supporting Sun servers running Solaris in a production environment
  • Experience supporting Intel-based servers running Linux  (Redhat Enterprise/CentOS)
  • Experience supporting Apache web server environments a plus
  • Experience supporting DNS & LDAP environments
  • Experience supporting SAN/NAS storage solutions
  • Experience supporting Veritas backup solutions
  • Experience supporting Symantec backup solutions
  • Experience scripting in Unix environments using perl or shell
  • Experience with any of the following: NimSoft, MRTG a plus
  • Experience supporting Windows (Desktop OS, Server2003, Active Directory, exchange, clustering) a plus
  • Knowledge of Network Engineering (Cisco & Jumiper) a plus
  • Experience with ITIL Change Management practices a plus

 

PHYSICAL REQUIREMENTS

  • Primarily sitting with some walking, standing, and bending.
  • Able to hear and speak into a telephone.
  • Close visual work on a computer terminal.
  • Dexterity of hands and fingers to operate any required computer keyboard, mouse, and other technical instruments.
  • Ability to lift and carry, up to 20 lbs
  • Able to climb a ladder and work on a raised platform

 

WORK CONDITIONS

  • Typical data center work environment with varying temperatures and loud noises
  • Extensive daily usage of a computer or workstation.
  • Work on site
  • No telecommuting

 

SPECIAL REQUIREMENTS

  • Responsible to carry a cell phone and provide 24 x 7 support as needed
  • Requires availability 24/7/365 on a rotational schedule
  • Must be willing to work outside normal business hours, including weekends, late nights, holidays and on-call support.
  • Must be able to respond to emergency situations at the data center
  • Must be comfortable working in a highly critical, fast paced environment with shifting priorities
 
Position Requirements  
Shift Days  
Exempt/Non-Exempt  
Position Operations Engineer L3 (UNIX)  
Number of Openings 1  
Exempt/Non-Exempt Exempt  
Hiring Manager(s)  
Location NTT Global Data Centers Americas, Inc., Sacramento  
About the Organization Global Data Centers is a division of NTT Ltd. and incorporates DPA, e-shelter, Gyron, Netmagic, NTT Indonesia Nexcenter, RagingWire and other NTT Communications group Data Center divisions. Our combined global platform is one of the largest in the world, with over 140 data centers spanning more than 20 countries and regions including North America, Europe, Africa and APAC. As a neutral operator, we offer access to multiple cloud providers, a large variety of Internet Exchanges and telecommunication network providers including our own IPv6 compliant, tier-one global IP network. Our clients benefit from tailored infrastructure and experience consistent best practices in design and operations across all of our highly reliable, scalable, and customizable data centers.







NTT Global Data Centers Americas, Inc. is an Equal Opportunity Employer and maintains a drug-free workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sex, national origin, ancestry, physical or mental disability, medical condition, genetic information/characteristics, marital status/registered domestic partner status, age, sexual orientation, military or veteran status or any other basis protected by federal, state, or local law or ordinance or regulation.











All applicants for employment will be subject to pre-employment drug testing, a criminal background check and education/employment verification. Additionally, some positions require a review of driving records, credit checks, and/or successful completion of the federal governments 'Public Trust' background screening.











 
EOE Statement NTT Global Data Centers Americas, Inc. is an Equal Opportunity Employer and maintains a drug-free workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sex, national origin, ancestry, physical or mental disability, medical condition, genetic information and characteristics, marital status and registered domestic partner status, age, sexual orientation, military or veteran status or any other basis protected by federal, state, or local law or ordinance or regulation.  

This position is currently not accepting applications.

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