Email Opening
Title

Release Engineer 

EOE StatementWe are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
 
Description

Responsible for the accurate and timely release of multiple software products into Paychex's non-production test environments and or production environments. Coordinates the activities of internal partners, such as Web Engineering, DBAs, Delivery Teams, and Development, to ensure accurate and timely software or product releases.

  • Releases software into Paychex's non-production and production environments, using approved release methods and processes. Ensures accuracy and completeness prior to release.
  • Works in close partnership with internal partners within Release Management to ensure release schedules are met. Works directly with Release Coordination on all releases to make sure each release follows the official release schedule and occurs during scheduled time periods.
  • Coordinates the release-related technical activities of internal partners, as part of a release process. Coordinates resource-specific technical activities requiring Development, Test Engineering, Delivery Teams, Web Engineering, and/or DBA, during a release.
  • Provides 1st-level support for software release-related incidents. Undertakes immediate effort in order to resolve release-related incidents as quickly as possible. If no solution can be achieved, transfers the incident to 2nd-level support groups for resolution. Tracks all incidents using approved methods and systems.
  • Works with internal partners to develop long-term, permanent solutions to incidents that occur frequently and/or across multiple environments. For example, collaborate with Web Engineering and Development to proactively eliminate release-related failures due to gaps in configuration management and testing processes, through improved processes and tooling.
  • Works with internal partners to ensure consistent release processes and environment configurations across all non-prod and production environments. Collaborates with Development Build & Release Engineers and Development & Test Environment Engineers to ensure consistent application of configuration changes across the non-prod environments, through improved processes and tooling.
  • Establishes and maintains software release best-practices and installation and troubleshooting guides, using approved information management tools.
  • Analyzes current release processes and procedures, drives continuous improvement. Develops internal solutions to resolve issues, or champions the promotion of these strategies within PD&IT management and internal partners.
  • Works with internal partners to develop, automate, and maintain the process of software build and release, ultimately leading to implementation of continuous delivery. For example, collaborate with EBA and Continuous Delivery teams to automate specific release activities that require manual intervention by Web Engineering, currently.
  • Provides after-hour release support, including over-night and weekends as required.

*LI-Corp

 
Position Requirements
  • Bachelor's degree in Computer Science/MIS is preferred.
  • Minimum of 5 years’ experience in enterprise application development, DBA, and/or IT operations.
  • Deep understanding of application release engineering, application debugging, and application life-cycle process management.
  • Experience implementing release processes with automation tools, preferably in an enterprise environment.
  • Experience debugging release-related issues, including analyzing stack traces, system and application logs, and other data sources.
  • Experience configuring, and maintaining Linux and Windows OS and applications, from the command line.
  • Experience with web servers, application servers, database servers, and middle-ware components.
  • Experience with release management and enterprise scheduling tools.
  • Experience with operational intelligence and application performance management tools.
  • Experience writing automation scripts for both Linux and Windows-based systems.
 
Category Information Technology  
Location NY, Rochester, Rochester 220 Kenneth Drive Office  
Full-Time/Part-Time Full-Time  
Req Number INF-15-00092  
Open Date 5/4/2015  
Hiring Manager(s) Gary Stafford  

This position is currently not accepting applications.

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