GENERAL DESCRIPTION OF POSITION
Responsibilities include interviewing potential employees and assists with overall operation of 10 bed ICF/IIDs in the hiring process; training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining office staff; disciplining Life Skills Instructors for inaccurate documentation of client information; and addressing complaints and resolving problems. Review all client records including payroll records to ensure all requirements are met.
ESSENTIAL DUTIES AND RESPONSIBILITIES
1. Provides direct supervision for up to 11 staff and indirect supervision of additional staff as needed.
2. Maintains harmony among employees and resolves grievances. Issues disciplinary actions as appropriate.
3. Monitors the data collection system in order to ensure that operational performance and service levels are being met. Directs corrections of documentation, as necessary.
4. Reviews client files on a regular basis to assure all records are current. Ensures progress reports on participants are maintained in an accurate and timely manner.
5. Works with a QDDP to train new Life Skills Instructors on the ICF/IID process and implementation of the data collection process, and performs continuous training of Life Skills Instructors and of all required OLTC client paperwork.
6. Studies and standardizes operational procedures to improve efficiency for office staff, administrative staff and direct care staff.
7. Assigns duties and examines work for exactness, neatness, and conformance to policies and procedures.
8. Issues written and oral instructions to subordinates.
9. Performs and oversees day-to-day management of Life Skills Instructors’ data collection process.
10. Performs or assists other ICF/IID staff in performing duties.
11. Perform any other related duties as required or assigned.
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