Share Email Opening
Title

Tax Service Representative 

EOE StatementAscentis is proud to be an Equal Opportunity Employer.
 
Description

Ascentis is looking for a Tax Services Representative in our Roseville, CA office.  The position will take work direction from the Payroll Tax & Compliance Manager and our clients and also requires extensive interaction with our payroll tax services.

Responsibilities:

  • Act as an intermediary between our clients and Ceridian Tax Service
  • Prepare backup paperwork to file amended payroll returns
  • Resolve client concerns and problems related to tax filing issues
  • Make changes or additions to client setup when necessary
  • Reconcile and balance quarterly and year-end data between our system and the tax service
  • Aggressively pursue product and domain expertise, such that you are able to handle an ever-increasing percentage of client questions independently
  • Handle complicated product issues on behalf of clients independently, marshaling needed resources from across Client Success and the company, and seeing the issue through to full resolution, namely when the client is happy

Skills:

  • Demonstrate an attitude of “The buck stops with me” when it comes to making clients happy
  • Demonstrate sophisticated client communication skills, ability to manage even the prickliest of clients with aplomb
  • Display strong communication with Partners within Client Success and across Ascentis and with the tax services to ensure the best possible client outcomes
  • Strong organizational, analytical, priority setting and time management skills
  • Ability to work on multiple clients and projects at the same time
 
Position Requirements
  • Working knowledge of payroll taxes and accounting
  • Familiarity with multi-state taxes
  • Bachelor degree preferred
  • 2-4 years Customer Service experience
  • Outlook, Excel and Word
  • Human Resource, Sales, Training, or Business experience helpful
 
Location Roseville  
About the Organization The Ascentis mission is to create innovative products that are easy to use for the often under-served mid-market that cover the full Human Capital Management (HCM) suite. This full suite approach combined with an amazing team equals success!





We at Ascentis firmly believe that a product is only as good as the people behind it. Whether it's platform development, technology maintenance, client support, product management, sales or operations, all of our employees see the direct impact of their work. As a leader and one of the fastest growing 'Software as a Service' (SaaS) companies in the Human Capital Management space, Ascentis focuses on hiring talented and motivated people from diverse backgrounds. If you want to channel your ambition and drive for success, you belong with Ascentis!





Ascentis has grown tremendously over the last 3 years. Recently, we announced a majority recapitalization by global growth equity investor Summit Partners. Summit invests across growth sectors of the global economy and has invested in more than 440 companies in technology, healthcare, life sciences and other growth industries. These companies have completed more than 140 public equity offerings. So, needless to say, we are all extremely excited with where we are headed!







 

This position is currently not accepting applications.

To search for an open position, please go to http://Ascentis.appone.com



WE ALSO RECOMMEND

Other Jobs Within Same Category
-- None found --



Other Jobs Within 60 Miles
-- None found --




Follow us See who works here:
 


 
Click here for technical assistance.