Share Email Opening Title Yardi Report Developer  EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.   About the Organization About RealFoundations: RealFoundations is a professional services firm wholly focused on real estate industry. We operate globally with clients and offices in North America, Europe, India, and Asia-Pacific. We provide Management Consulting and Managed Services to Institutional Investors, Investment Managers, developers, owners/operators, service providers, and corporate occupiers. Real estate is not just another industry we serve - it is our lifelong passion and the primary focus of our people and our business. We bring together our deep real estate and technology experience to help make real estate run better. Management Consulting: Our Management Consulting professionals identify critical areas for improvement and then design and implement solutions around strategy, operational innovation, finance transformation, performance measurement and technology. Managed Services: Our Managed Services professionals bring deep industry knowledge and technology skills to augment or supplant real estate-oriented business functions including Accounting (Property and Fund and Lease Administration), Data (Structuring, validation, movement and management), Automation (repeatable tasks, data movement and report generation) and Application Support (Yardi, MRI, JD Edwards). RealFoundations makes real estate run better, and we believe our people make RealFoundations run better. Whether it's where you live, work, shop or play, real estate impacts and serves everyone. We believe the composition of our people should reflect the increasingly diverse and inclusive market that we serve. Our goal is to advance our firm's culture and 'be better', making equity and inclusion important elements to our future success.   Description Summary:  Provides support services and training to customers.   Essential Duties and Responsibilities:  include the following. Other duties may be assigned as required. Provide Yardi client support and technical issue resolution via Ticket System/Portal, E-Mail, phone and other electronic medium. Create and enhance management reports utilizing Yardi Work with stakeholders and business people to understand business needs, interpret data requirements and perform testing. Support integration to Yardi platform Document, develop, implement, maintain, and deliver training on reporting solutions to meet the business needs.  Analyze and solve day-to-day challenges with data and analytics/reporting systems including research data and systems issues, resolve and/or prioritize issue resolution, proactively identify data quality problems and support solution identification and review system performance; identify and recommend improvements. Collaborate with end-users to gather report requirements and ensure proper testing/validation. Present project status and milestones to management and business supervisors, managers, and stakeholders. Oversee source control for report repository. Follows the software development lifecycle (SDLC). Perform DBA duties to SQL Server 2008 production and development databases including adding/deleting user accounts, assigning user rights, partitioning tables, managing disc space, normalizing data, troubleshooting performance issues, and implementing patches. Works with managers to apply data to business goals and analytical requirements Develop and delivery training as related to specific Yardi application and business process including preparation of materials, agenda, exercises and test data required. Develop written business functional specifications for Yardi custom reports, custom applications, changes to security and changes to application functionality. Conduct Yardi training and meetings via conference calls, screen sharing (like WebEx), video conferencing and Skype. Properly document client requests and resolutions in ticket system. Traffic, prioritize and route client requests to other internal and external resources. Follow up resources assigned tasks. Stay connected with clients via weekly or monthly status calls. Review time reports from internal and external resources that have provided services on assigned tasks. Manage the Ticket System toolset for reports, requests and system data. Train clients and internal and external resources in Ticket System The Ideal candidate will also possess the following skills: Strong written communications skills in English. Strong keyboard skills. Proficiency in Yardi Strong application analytic technical skills. Ability to deliver training via screen sharing (WebEx like applications) with confidence and clarity. Ability to delivery services via telephone and support verbal directions with clear and details written follow up. Personal and professional demeanor. Internet browsing and email skills. Internet research skills. Problem solving and analytic skills. Application or technical support experience. Experienced in the development of training agenda, and functional specifications. An understanding of the following business functions Basic Commercial and Residential Lease administration Basic Job Cost Basic bookkeeping (i.e. General Ledger postings, AP processing, AR processing) Able to promptly answer support related email, phone calls,  Zen Desk and other electronic communications. Able to work independently and efficiently to meet deadlines. Self-motivated, detail-oriented and organized. Experience with software issues. Excellent communication (oral and written), interpersonal, organizational, and presentation skills. Minimum typing proficiency: 25 wpm.   Category Managed Services   Location Chennai   Position Yardi Report Developer   Position Requirements   Full-Time/Part-Time   Exempt/Non-Exempt Exempt   This position is currently not accepting applications. 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