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Title

7-Eleven ASSISTANT MANAGER 

EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.  
Description

Company Website: www.pmgairportplazas.com

Job Title: Assistant Manager

Compensation: $40,000 - $50,000 Annually

7-Eleven Convenience Store & Shell Gas Station @ Orlando International Airport

Job Description

The Assistant General Manager is responsible for leading the stores day-to-day operations in the absence of the General Manager, and for otherwise supporting the General Manager in all aspects of running the store. The AGM will review business results, including profitability, and plan for continued improvement. The AGM supports the selection and development of all CSAs in conjunction with the General Manager and is also responsible for the training of all CSAs in the store. The AGM is responsible for ordering throughout the store. The AGM ensures all team members are providing exceptional customer service.

Daily Duties

*Includes, but not limited to:

  • Ensure a pleasant shopping experience for all customers.
  • Resolve customer concerns, issues, and complaints efficiently and effectively.
  • Execute the PMG training plan for all CSAs and effectively conduct hands-on training to ensure associate abilities surrounding all areas of operation
  • Supervise the day-to-day task assignments and performance for all associates. Assist with all matters relating to Customer Service Associates and the store team - recruiting, hiring, training, coaching, and performance management.
  • Delegate tasks and follow-up as necessary.
  • Provide support, assignments, direction, motivation, and coaching for associates.
  • Monitor and analyze business processes and results to profitably achieve store goals.
  • Manage cash and lottery processes.
  • Perform work with Integrity, Honesty, and Respect.
  • Support General Manager in other tasks and assignments on an ongoing basis.
 
Position Requirements
  • High school diploma or general education degree (GED) equivalent Preferred.
  • Experience with managing and directing others.
  • Experience selecting, training, and performance management of staff.
  • Minimum of 45 hours per week
  • Flexible availability based on business needs. This may include any/all shifts, weekends, and holidays.
  • Reliable Transportation
  • Exemplary Customer Service
  • Ability to work with little or no supervision; Self-Motivated
  • Ability to defuse issues/settle customer and associate matters
  • Great Communication Skills
  • Knowledge and proficiency in Microsoft Word, Excel, and Outlook.
  • Detail Oriented and Exceptional Organizational Skills
  • Ability to lift/carry up to 35 lbs.

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

Petroleum Marking Group is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

 

 
Location Orlando Travel Plaza  

This position is currently not accepting applications.

To search for an open position, please go to http://PetroleumMarketingGroup.appone.com




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