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Title

Director of Neighborhood Programs 

Open Date 3/13/2024  
Full-Time/Part-Time Full-Time  
Exempt/Non-Exempt Exempt  
Bargaining / Non-Bargaining Non-Bargaining  
Division Community Investment  
Location Neighborhoods/Neighborhood Health & Housing  
Reports To Chief Neighborhoods Officer  
Schedule Monday-Friday, 8ap-5pm. Nights/weekends as needed, schedule may very based on departmental needs.  
Pay Rate Pay Range is $70,000 to 85,000 annually  
Description

Salary: $70,000 – 85,000

POSITION SUMMARY: This position is the lead of the Neighborhood Programs (NP) Team which is responsible for a variety of services and programs that support community members and stabilize & strengthen South Bend neighborhoods. The NP Team focuses on delivering resources to the community through development and implementation of direct services including grants, providing administrative support to partner non-profit organizations, and projects & programs that stabilize and improve neighborhoods. The Director performs a variety of supervisory, administrative, management, and technical work related to community development activities, code enforcement, grant administration, and coordination/planning/development for program implementation that supports the revitalization of neighborhoods and the community. Innovation, creativity, high energy and problem-solving are critical skills toward an incumbent’s success.

SUPERVISION EXERCISED: Direct supervision of the Neighborhood Programs Team members. There are a total of eleven team members, of which seven are direct reports.

ESSENTIAL DUTIES AND RESPONSIBILITIES: This list represents the types of duties required by the position. Other duties may be assigned as reasonably expected.

  • Leads and works with interdisciplinary project teams organized around specific housing and community development programs.
  • Assists with the development and implementation of the NP Teams work program.
  • Manages assigned staff, organizes workloads, motivates, and evaluates staff.
  • Provides leadership and direction for program implementation and community development activities.
  • Oversees implementation of projects and programs that provide direct services to the community, including home repair grant programs, the Rental Safety Verification Program (RSVP), and HUD certified housing counseling.
  • Thinks critically to develop and improve resources to address neighborhood challenges.
  • Oversees implementation of programs that have processes and requirements governed by federal, state, and local ordinances, regulations, rules, and/or laws.
  • Contributes to the development of the annual Team budget review and expenditures.
  • Researches, collects, and prepares data analysis for housing, neighborhood, commercial corridor, and capital improvement plans related to community development.
  • Completes administrative functions for non-profit partner agencies including responding to the Board of Directors, reporting, contract administration, and project/program activities.
  • Researches, coordinates, and writes grant applications related to areas of technical assistance, state and federal grants, community development, and housing counseling.
  • Coordinates with internal and external stakeholders to ensure successful implementation of programs and resources related to stable, safe, decent housing.
  • Functions as a liaison between the Department/Division/Team and City departments and community groups relative to specific activities.
  • Monitors legislation and inter-governmental decisions affecting the Teams operations.
  • Reviews and interprets regulatory information.
  • Makes public and private presentations and responds to inquiries from media and the public.
  • Provides program information, answers questions, and assists the public.
  • Efficiently uses computer hardware and software to maintain neat and accurate records.

NON-ESSENTIAL/MARGINAL FUNCTIONS: · Assumes additional responsibilities as directed and as they relate to overall function.

QUALIFICATIONS: To perform this role successfully, an individual must be able to perform each essential duty in a satisfactory manner. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION AND/OR EXPERIENCE:

  • Graduation from an accredited four-year college. Preference will be given to applicants with a master’s degree in city, community, or urban planning, public administration, government, or similar field.
  • Minimum of four (4) years practical experience, including program and/or project management, in increasingly responsible positions.
  • An equivalent combination of education and experience that provides the required skills, knowledge, and abilities to successfully perform the essential functions of the position may be considered.

KNOWLEDGE AND ABILITY:

  • Demonstrate initiative, problem diagnosis, critical thinking, and proactive problem solving skills.
  • Working knowledge of principles and practices of community development and urban planning.
  • Must be able to organize personnel, their workload, and personal day-to-day activities.
  • Maintain neat and accurate records.
  • Ability to execute responsibilities with little or no supervision.
  • Ability to effectively address the public, handle stressful situations, work cooperatively with others, handle multiple tasks, and work under pressure/deadlines.
  • Strong project and/or program management skills.
  • Experience using diplomacy and conflict resolution techniques.
  • Experience maintaining a strong degree of confidentiality, integrity, and judgment.
  • Strong interpersonal communication skills, and ability to effectively communicate instructions, procedures, and processes to team members and to management.
  • Ability to work with all levels of staff and partners.
  • Team player with the ability to work in a fast-paced and ever-changing environment.
  • Experience in managing multiple projects simultaneously.
  • Focus on customer service.
  • Ability to relate well with community leaders, elected and appointed officials, and diverse community and civic groups.
  • Ability to read and write, understand, and interpret regulations and legislation.
  • Working knowledge of computers, computer databases, and geographic mapping systems.
  • Good written and verbal communication skills required for day-to-day functions and public presentations.
  • Ability to attend evening and weekend meetings when necessary.
  • High level of proficiency with software programs including Excel and Microsoft Word. SharePoint experience a plus but not required.

CERTIFICATES, LICENSE, REGISTRATION: · Valid Indiana Driver’s License required.

EQUIPMENT: Phone, personal computer including word processing, spreadsheet, and publishing software; copy machine; scanner; fax machine; calculator; binding machine; and car.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to sit and walk, and talk or hear. The employee is occasionally required to walk; use hands to fingers, handle or feel objects, tools or controls; and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required in this job include vision and the ability to adjust focus.

WORK ENVIRONMENT: Work is performed in office settings, with moderate inside temperatures. The noise level in the work environment is usually quiet to moderate. Entire office is smoke free.

 
Position Requirements  
Required Pre-employment Drug ScreenComprehensive Background Check  
About the Organization South Bend is the economic, educational, media, and cultural hub of a multi-county region spanning the Michigan-Indiana border. It's the fourth-largest city in Indiana with over 100,000 residents. South Bend's flourishing collegiate community and burgeoning tech industry have built upon the foundation of the city's industrial past to create a vibrant present and a promising future. The city's 14 institutions of higher learning, including the internationally renowned University of Notre Dame, infuse South Bend with creative energy in the arts, business, and technology. Combined with recent economic growth, strong neighborhoods, an affordable cost of living, exciting recreational opportunities, and thriving arts venues make South Bend a fabulous place to live, work, and, play.


***AmeriCorps, Peace Corps, and other national service alumni who meet the required qualifications are encouraged to apply.***  
EOE Statement EOE/ADA Statement

The City of South Bend provides reasonable accommodations to applicants with disabilities. Applicants requiring a reasonable accommodation for any part of the application/hiring process should contact the Legal Department's ADA Compliance Officer, Michael Schmidt, at legaldept@southbendin.gov and Human Resources at humanresources@southbendin.gov to request a reasonable accommodation. Determinations as to granting reasonable accommodations for any applicant will be made on a case-by-case basis.

The City of South Bend seeks to attract, develop, and retain the highest quality public safety officers, staff and administration. The City of South Bend is an Equal Opportunity Employer, and is committed to building a culturally diverse workplace. We strongly encourage applications from underrepresented candidates and others that will enhance our community in compliance with EO No. 1-2016 Section 1. Moreover, the City of South Bend prohibits discrimination against veterans or disabled qualified individuals, and requires affirmative action by covered contractors to employ and advance veterans and qualified individuals with disabilities in compliance with 41 CFR 60-741.5(a) and 41 CFR 60-300.5(a).  

This position is currently not accepting applications.

To search for an open position, please go to http://CityofSouthBend.appone.com



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