Title

Patient Care Representative  


Category Optical  

Description

Patient Care Representative:

  • Do you have a knack for style and fashion? Do you have a passion to serve and make a difference in people's lives? Combine your love for fashion and your desire to serve, and feel energized and empowered about your work. As an Eyewear Consultant, you will style patients with fashionable eyewear and recommend lens options for their best visual outcomes. No optical experience is necessary; we have an excellent training program to equip you with the knowledge and skills to succeed! If you pride yourself on a positive attitude, and like a fun work environment where you can build strong relationships with patients AND exceed their expectations, we invite you to bring your unique talents and interests and join our optical team!

ESSENTIAL RESPONSIBILITIES:

  • Assist patients in the selection process of spectacles, providing education on quality choices, lens selection, and frame styling to fit their lifestyle and prescription.
  • Calculate insurance co-pay based on insurance eligibility.
  • Accurately enter spectacle orders; ensure timely delivery by monitoring status on a daily basis.
  • Receive spectacle orders into system, verify order, notify patients, and schedule dispensing.
  • Contact patients for follow up on progress of adapting to dispensed eyewear and prescribed contacts.
  • Perform adjustments and repairs when necessary.
  • Troubleshoot patient concerns with eyewear when necessary.
  • Maintain inventory pertaining to all aspects of the optical retail area, including lab supplies. Report inventory as required.
  • Maintain displays of optical merchandise.


What We Offer:

  • Starting wage of $13 per hour based on previous experience
  • 6.5 paid holidays per year
  • Approximately 10 days of PTO within first year
  • Employee Referral Program
  • Full slate of benefits to include health, dental, vision, and 401k
  • Growth and wage increase through company paid certification program
 

Position Requirements  

Full-Time/Part-Time Full-Time  

Shift Days  

Pay Rate $13 - 17.55  

Position Status FT w full benefits  

Manages Others  

Travel Required Occasional travel to support nearby offices may be requested  

Position Patient Care Representative (Optician Simplified)  

Exempt/Non-Exempt Non-Exempt  

Location MWEC Marion-Longe  

About the Organization The vision of the doctors and staff of Midwest Eye Consultants is to provide our patients with excellence in eye health care. In order to fulfill this vision, the doctors of Optometry and Ophthalmology, along with our technicians, opticians and patient services staff, embrace the ongoing evolution in eye care through expanded technology and knowledge. In addition, our doctors of optometry work hand in hand with doctors of ophthalmology, enabling us to provide both primary and secondary care.  

EOE Statement We are an Equal Opportunity Employer.  

supervisorUID None Specified 


This position is currently not accepting applications.

To search for an open position, please go to http://MidwestEyeConsultants.appone.com


 

 
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