SUMMARY:
Open Door Community Health Centers is looking for an Administrative Assistant to work in their Arcata Admin. Offices supporting the Operations team. This position requires a responsible, motivated self-starter who can multi-task projects and duties alone or as part of a team. The Administrative Assistant is responsible for administrative duties, which require high-level skills in the performance of secretarial support and project administration as requested by management and senior-level staff.
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ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Relieves management and senior-level staff of projects and duties as directed.
- Composes detailed reports, letters, memos, and other written communications to staff, outside agencies, and governmental organizations.
- Organizes and maintains department files, confidential files, and various reports.
- Receives calls and responds to inquiries.
- Conducts research as necessary to complete special projects.
- Gains and maintains a working knowledge of appropriate federal, state, local and clinic regulations as applicable to their department and supervisory staff.
- Assembles materials from files and records for use in preparing reports, answering correspondence and inquiries, and carrying out various office functions.
- Maintains excellent public relations with all clinic personnel, governmental agencies, and members of the community.
- Provides light clerical support, such as invoicing and correspondence, as needed.
- Adherence to ODCHC’s attendance policy.
- Other duties and responsibilities as designated by supervisor.
QUALIFICATIONS:
- Excellent interpersonal skills. Ability to establish constructive working relationships with all levels of employees in a staff of varied and diverse backgrounds.
- Ability to effectively present information to and respond to questions from ODCHC staff and patients, community contacts, and the general public.
- Ability to work as a member of a team in order to solicit input from other affected departments or individuals, communicate pertinent information to other team members, and support team decisions.
- Ability to work efficiently unsupervised.
- Excellent written and verbal communication skills.
- Ability to read, analyze, and interpret complex documents.
- Ability to multi-task and manage multiple complex duties and projects neatly, accurately, and completely.
- Computer skills, including familiarity with designing and using databases and spreadsheets, word processing programs, and graphical and page layout software. Layout and graphic design skills.
- Ability to calculate figures and amounts such as discounts, interest, percentages.
EDUCATION and/or EXPERIENCE:
- High school diploma or GED.
- Two years college or two years equivalent administrative support experience.
- Experience with word processing, database, and spreadsheet software, including Office 2000. Familiarity with layout and graphic design software including Pagemaker and Claris Impact.
SUPERVISORY RESPONSIBILITIES:
NONE
PHYSICAL REQUIREMENTS:
- Speaking and hearing sufficient to communicate effectively by phone or in person, at normal volumes.
- Vision adequate to read correspondence, computer screen, forms, etc.
- Good manual dexterity.
- Ability to sit for extended periods of time.
- Ability to use keyboard and view computer screen for extended periods of time.
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