Title

Patient Services Check In & Out 


Category Patient Services  

Description

POSITION SUMMARY: The Patient Services Check In & Out Representative facilitates communication between patients and doctors, clinical staff, and administrative staff, and acts as the liaison between patients, insurance companies, and MWEC Central Billing department. Responsibilities include verifying insurance, obtaining pre-authorizations, checking patients in and out, scheduling appointments, answering phones, triage, responding to patient inquiries, and maintaining charts.

 

Position Requirements

ESSENTIAL RESPONSIBILITES:

  • Greet patients in a friendly, professional manner
  • Answer phone calls, schedule appointments, assist in patient communications and recalls
  • Respond to patient inquiries about billing, procedures, policies and available services
  • Prepare patient chart prior to appointment and complete upon patient arrival
  • Efficiently process patients through check out by verifying chart documentation and insurance information, accepting and posting payments, preparing and filing clean claims, authorizing insurance and billing, scheduling referrals, and accurately entering corresponding data into EHR
  • Perform end of day tasks, including balancing cash drawer, processing daily deposits, evaluating data from various reports, and submitting essential reports
  • Monitor patient flow throughout the office, properly communicating delays
  • Provide a safe and clean office environment
  • Perform other duties and assume various responsibilities as determined by the office manager and doctor(s)

 

SUPPLEMENTARY RESPONSBILITIES: Depending upon the patient volume and/or patient flow, you may be required to perform the following tasks.

  • Collect patient medical history and enter data into EHR
  • Respond to patient inquiries regarding medical procedures and medication regimens

 

EDUCATION AND/OR EXPERIENCE:

  • High school graduate, or equivalent
  • Previous medical office experience and knowledge in medical coding/billing is preferred

 

COMPETENCIES:

  • Proficient in EHR, including exceptional keyboarding skills
  • Ability to accurately process insurance claims, and ensure proper reporting to Central Billing
  • Excellent interpersonal, written, and verbal communication skills
  • Detail oriented with strong organizational skills
  • Ability to obtain knowledge and skills on the job or through educational courses
  • A strong commitment to helping people
  • Polite, professional, and courteous
  • Ability to lead, motivate and promote a team environment
  • Proactive, adaptable, with the ability to work under pressure to accomplish projects and meet deadlines in a fast paced environment

 

PHYSICAL DEMANDS AND WORK ENVIRONMENT (per ADA guidelines):

  • Physical Activity: Talking, Hearing.
  • Physical requirements: Sedentary work. Involves sitting most of the time.
  • The worker is required to have visual acuity to determine the accuracy, neatness, and thoroughness of the work assigned.
 

Full-Time/Part-Time Full-Time  

Shift Days  

Pay Rate $13.79  

Position Status Fulltime  

Manages Others No  

Travel Required Some travel to fill in if needed  

Position Patient Services Check In & Out  

Exempt/Non-Exempt Non-Exempt  

Location TRI Fort Wayne  

About the Organization The vision of the doctors and staff of Midwest Eye Consultants is to provide our patients with excellence in eye health care. In order to fulfill this vision, the doctors of Optometry and Ophthalmology, along with our technicians, opticians and patient services staff, embrace the ongoing evolution in eye care through expanded technology and knowledge. In addition, our doctors of optometry work hand in hand with doctors of ophthalmology, enabling us to provide both primary and secondary care.  

EOE Statement We are an Equal Opportunity Employer.  

supervisorUID None Specified 


This position is currently not accepting applications.

To search for an open position, please go to http://MidwestEyeConsultants.appone.com


 

 
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