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Logistics Technician 

About the Organization DSV - Global Transport and Logistics

In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 4th largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. With offices and facilities in more than 80 countries on six continents, we provide and run supply chain solutions for thousands of companies on a daily basis. Our reach is global yet our presence is local and close to our customers. Read more at

DSV is an Affirmative Action and Equal Employment Opportunity employer of minority, female, protected veteran and disabled persons. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at 732-850-8000. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration.  
Req Number LOG-11-00017  
Full-Time/Part-Time Full-Time  
Shift Days  
Location Whitakers, NC  


A Key role in the Logistics Organization is a Logistics Technician. The Logistics Technician will be based in Whitakers, NC. UTi will make space available for the resource as well as the proper equipment / tools associated with on-site work for the UTi Team.  This is a new position for tack and track of International shipments from the supplier to the end customer.



  • Monitor transportation flows and supplier compliance to support Client / UTi IFO project for all freight moving to and from the plant. Including material flow outbound shipments for responsible party.
  • Review weekly freight charges within the Client system, review with the planners weekly.
  • Routing Guide: Monitor supplier compliance, ship date requirements, delivery day requirements, and daily track and trace of shipments.
  • Premium Freight: Coordinate premium freight transactions for both Ground and Air shipments, including; transaction approval, execution and reporting.
  • Coordinate shipping flow to / from Cross Docks with the material planners, daily window times, “hot trucks”, etc.
  • Investigate report and analyze Supplier Non-Compliance. Initiate and support root cause analysis and corrective action follow-up that may be in addition to, or outside of the NCMR process in addition to issuing warnings and debits per the supplier failure checklist.  
  • Supplier Quality Returns – Supplier to pay freight charges
  • Supplier shipping “off-days or behind” – Supplier to pay freight charges
  • Freight claim management through documenting, filing and closing carrier claims.
  • Create and maintain databases, reports and spreadsheets as required
  • Provide shipping frequency analysis by collecting, analyzing, and summarizing data and trends.
  • Reporting – Provide daily, weekly, and monthly reports pertaining to UTi / Client, and any other reports as required.
  • Review and revise procedures as required, to maximize compliance.
  • Liaison with UTi and Cross Docks to support cost savings initiatives for the client.
  • Participate on Client / UTi / Cross Docks cross-functional teams as needed.
  • Training – assist in training and advising on procedures throughout the organization as needed.
  • Participate in projects and on-going initiatives (such as reduction of premium freight costs), as needed.
  • Manage warranty returns transportation routing.
  • Develop and maintain positive customer relationships. 
  • Communicate effectively with customers, partner vendors and team members.
  • Ensure the attainment of applicable key factors.
  • Support team members to ensure superior customer service.
  • Provide remote and on-site support to teams located in the customer service department and at customer locations.
  • Utilize the quality process to resolve customer service and vendor issues. 
  • Assist with new account start-ups.
  • Assist with the development and testing of new product offerings.
  • Proactively anticipate and resolve potential customer service partner vendor and internal team issues.
  • Project work as required.


Position Requirements


  • Have college degree or 2 years experience in a logistics, customer service or related field.
  • Strong international air and ocean freight management background
  • Extensive knowledge of Inco terms,  custom brokerage and FTZ
  • Experience in a manufacturing environment
  • Excellent interpersonal communication with the ability to adapt to and work within a team environment. 
  • Superior analytical and problem-solving skills.
  • Highly proficient in Microsoft Excel. Proficient in Word, Access, and PowerPoint.
  • Ability to prioritize work in a multi-tasked, fast-paced environment.
  • Able to work flexible hours when required.
  • Proficient typing and PC skills required.
  • Knowledge of Inco terms


The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee uses his/her hands to finger, handle or feel objects, tools or controls; reach with hands and arms; stoop, kneel, or crouch; talk or hear.  The employee uses computer and telephone equipment.  The employee also regularly lifts and/or moves objects up to 10 pounds.  Specific vision requirements of this job include close vision and distance vision. 


The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee rarely is exposed to fumes or airborne particles, toxic or caustic chemicals. The noise level in the work environment is usually low to moderate.

UTi is an Equal Opportunity Employer.

Close Date  
EOE Statement It is the policy of the Company to afford equal opportunity to all employees and applicants for employment without regard to age, race, religion, color, creed, ancestry, sexual orientation, sex, gender identity, national origin, marital status, veteran status, liability for military service, or any other factor prohibited by applicable federal, state or local law.  
Category Logistics  
Post Internal Days 0  
Number of Openings 1  

This position is currently not accepting applications.

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