As a Customer Service Representative you handle inbound calls from stores and customers regarding all facets of their Credit Card Account. You will also resolve credit inquiries on new accounts and authorize sales on existing accounts. You will have to demonstrate proficiency in multi-functional work processes and have knowledge of all departments and branches including: Collections, Risk/Authorizations and payment processing centers. While in the position, you will make use of problem solving/decision making skills to achieve the highest level of customer satisfaction. In addition, you will maintain and improve customer/client relations while utilizing a PC, telephone and calculator. You will be responsible for the continuous maintenance of customer profiles via PC, as a result of written or verbal requests from customers. Other duties will be performed as assigned.
This is a PART-TIME position, working 19.5 hours or less a week, with limited benefits.
This position requires at least 6 months of previous general Customer Service experience or equivalent military experience. This position also requires all applicants to live within 65 miles of our Phoenix facility.
Please note, the initial application process may take approximately 60 minutes to complete. This will include collection of your contact information, questions regarding your eligibility for the opening, and an online assessment.
Please note that candidates for this role will not be eligible for transfers internally to other GE businesses.
Become part of our growing family and enjoy our generous and competitive benefits package. Part-Time benefits may vary Click here to learn more: US Benefits
Applying will take approximately 5-10 minutes. Upon successful completion of this step you will be invited to participate in our online assessment.
Charlotte, North Carolina
About the Organization
We partner with businesses to provide the payment tools and technology that help give customers the buying power they need—including healthcare financing and banking services. Every day, at over 350,000 partner locations, we help people and businesses fulfill their ambitions.
This position is currently not accepting applications.
If you have questions, need assistance, or want to inquire about requesting an accommodation for the application process please contact a Career Support Representative at 866-301-5627 or email firstname.lastname@example.org. If you are calling from a phone number with the (787) area code please use 787-919-0947 to reach a Career Representative.